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Customer

Cindy Reynolds

Posted 27 days ago

We just had an Onyx shower installed with glass doors. The little seal  beneath the lowest hinge won't stay stuck in place, please advise.

Adam Harpe

Posted 23 days ago

Cindy, 

It sounds like the double sided tape on your vinyl seal needs to be replaced. I would call the Onyx Collection 1-800-669-9867 (shower door department) and request some new vinyl and double sided tape. The Onyx Collection will send it out to your home free of charge! 

Cheers! 

Adam 

Cindy Reynolds

Posted 23 days ago

Thank you, we'll do that.

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